All Systems Operational

About This Site

Khoros monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Khoros platforms. If you're experiencing an availability or a performance issue that isn't shown here, please Contact Support. Subscribing to updates is the best way to stay informed about any issues affecting Khoros platform availability.

Khoros Communities Operational
APAC Hosted Communities Operational
US Hosted Communities Operational
EU Hosted Communities Operational
Analytics Operational
Mail Operational
Third-party Integration Operational
Aurora SDK Operational
Khoros Care Operational
APAC Hosted Care Operational
EU Hosted Care Operational
US Hosted Care Operational
Agent View Operational
Analytics Operational
Manage View Operational
Secure Verification Operational
Modern Chat Operational
Brand Messenger Operational
Automation Framework Operational
Secure Forms Operational
Voice Operational
Meta Business Products APIs Operational
Third-party APIs Operational
CRM Integration Operational
Khoros Community Integration Operational
Khoros Care app in Apple Store Operational
Khoros Care app in Google Play Store Operational
Brand Messenger Android SDK Operational
Brand Messenger iOS SDK Operational
Brand Messenger React Native SDK Operational
Khoros Marketing Operational
User Login Operational
Organic Publishing Operational
Calendar Operational
Approvals Operational
Account Administration Operational
Analytics Operational
Content Center Operational
Marketing Mobile Apps Operational
Paid Publishing Operational
Social Inbox Operational
Agent Inbox Operational
Financial Export Service Operational
Khoros Capture app in Apple Store Operational
Khoros Capture app in Google Play Store Operational
Khoros Marketing app in Apple Store Operational
Khoros Marketing app in Google Play Store Operational
Spredfast npm packages in npmjs Operational
Khoros Flow Operational
Core System Operational
Broadcast Operational
Code Actions Operational
Flow Designer(UI) Operational
Analytics Operational
Chatapp Operational
Khoros Care Integration Operational
Voice Integration Operational
REST API Integration Operational
Socket SDK Integration Operational
WebWidget Integration Operational
Front Integration Operational
Genesys Integration Operational
Zapier Integration Operational
Webhook Actions Integration Operational
360Dialog Integration Operational
Flow npm packages in npmjs Operational
Khoros Corporate Operational
Atlas (Khoros Community) Operational
Khoros Case Management & Portal Operational
Khoros.com Website Operational
Khoros Developer Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Khoros AMER Communities Maintenance - Oct 16, 2026 Oct 16, 2026 03:00-07:00 CDT

We will be performing scheduled maintenance on a Khoros Community staging site in the AMER region. The staging site will be unavailable for up to about 20 minutes during this window; production sites are not expected to be affected.
Posted on Oct 14, 2026 - 07:08 CDT

Oct 15, 2026

Khoros Communities AMER Staging Site Maintenance - Oct 15, 2026
Completed - The scheduled maintenance has been completed.
Oct 15, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:01 CDT
Scheduled - We will be performing scheduled maintenance on a Khoros Community staging site in the AMER region. The staging site will be briefly unavailable for approximately 5-12 minutes during the maintenance window; production is not affected.
Oct 14, 07:05 CDT
Khoros Community Staging Maintenance - Oct 15, 2026
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:00 CDT
Scheduled - We will be performing routine maintenance on Khoros Community staging environments. Some staging sites may be briefly unavailable for a few minutes (5 to 12 minutes) during this window; production sites are not affected.
Oct 14, 05:01 CDT

Oct 14, 2026

Khoros Communities AMER Maintenance - Oct 14, 2026
Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 CDT
Scheduled - We will be performing routine maintenance in the AMER region. No impact to production communities is expected.
One of the staging communities will be briefly unavailable (service interruption of about 5-15 minutes) while it restarts.
Oct 13, 05:49 CDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

AMER - Community Staging Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 CDT
Scheduled - Khoros is performing scheduled maintenance in AMER, within the region's defined maintenance window, on Friday, October 12, 2026, between 08:00 and 12:00 UTC (03:00–07:00 CDT). One customer staging community will be unavailable for an expected 21–36 minutes while it restarts. Production communities are not affected.
Oct 9, 07:29 CDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

AMER - Community Staging Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 CDT
Scheduled - Khoros is performing scheduled maintenance in AMER, within the region's defined maintenance window, on Friday, October 9, 2026, between 08:00 and 12:00 UTC (03:00–07:00 CDT). One customer staging community will be unavailable for an expected 21–36 minutes while it restarts. Production communities are not affected.
Oct 6, 11:08 CDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

EMEA - Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 18:00 CDT
Scheduled - We will be performing scheduled infrastructure maintenance on our EMEA (EU West) environment on Tuesday, October 6, 2026 from 23:00 UTC through 03:00 UTC Wednesday, October 7. During this window, we will be rolling out a staged configuration update across our messaging services. No customer-facing outage is expected.
Oct 4, 18:54 CDT
AMER - Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 03:00 CDT
Scheduled - We will be performing scheduled infrastructure provisioning work on our AMER (US West) environment. This is an internal configuration change with no customer-facing impact expected.
Oct 4, 19:09 CDT

Oct 5, 2026

APAC - Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 11:00 CDT
Scheduled - We will be performing scheduled infrastructure maintenance on our APAC (Asia-Pacific) environment on Monday, October 5, 2026 from 16:00 to 20:00 UTC. As part of this work, customers in the APAC region may experience a brief interruption of a few minutes while application servers are restarted. No data loss is expected and all changes are fully reversible.
Oct 4, 18:47 CDT
AMER - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 03:01 CDT
Scheduled - We will be performing scheduled maintenance on a backend messaging cluster in our AMER (US West) environment. Customers may experience brief, individual reconnects during a rolling restart of cluster nodes; service will remain available throughout. No data loss is expected.
Oct 4, 19:07 CDT
AMER - Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 03:00 CDT
Scheduled - We will be performing scheduled storage maintenance on our AMER (US West) environment. This is an internal data archival operation with no customer-facing impact expected.
Oct 4, 19:08 CDT
AMER - Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 03:02 CDT
Scheduled - We will be performing scheduled cache infrastructure maintenance on our AMER (US West) environment. Caching services may be briefly unavailable in short intervals as each cache group is upgraded. No data loss is expected.
Oct 4, 19:05 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Khoros AMER Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 04:00 CDT
Scheduled - A routine maintenance activity is being performed on Khoros Care infrastructure in the AMER region, conducted within the region's defined maintenance window. Unused legacy load balancers belonging to decommissioned environments are being retired through infrastructure as-code. No downtime is expected, service will be neither interrupted nor degraded, and all services will remain operational.
Sep 29, 01:44 CDT

Sep 28, 2026

Khoros Care AMER Infrastructure Maintenance - Sep 28, 2026
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance on Khoros Care in the AMER region. No downtime is expected.
Sep 28, 00:06 CDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Khoros AMER Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 03:00 CDT
Scheduled - A routine maintenance activity is being performed on Khoros Marketing infrastructure in the AMER region, conducted within the region's defined maintenance window. No downtime is expected, service will be neither interrupted nor degraded, and all services will remain operational.
Sep 24, 18:41 CDT

Sep 25, 2026

Khoros AMER Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 CDT
Scheduled - A routine maintenance activity is being performed on Khoros Marketing infrastructure in the AMER region, conducted within the region's defined maintenance window. No downtime is expected, service will be neither interrupted nor degraded, and all services will remain operational.
Sep 24, 18:40 CDT

Sep 24, 2026

Khoros AMER Infrastructure Maintenance - Sep 24, 2026
Completed - The scheduled maintenance has been completed.
Sep 24, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. Some services may experience brief reconnects during the maintenance window.
Sep 17, 17:50 CDT

Sep 23, 2026

Khoros EMEA Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 17:26 CDT
Scheduled - We will be performing routine infrastructure maintenance in the EMEA region. Social publishing/reply actions may see brief delays or transient failures during the maintenance window.
Sep 21, 17:26 CDT
Khoros APAC Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 11:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 17:27 CDT
Scheduled - We will be performing routine infrastructure maintenance in the APAC region. Social publishing/reply actions may see brief delays or transient failures during the maintenance window.
Sep 21, 17:26 CDT
Khoros AMER Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 03:01 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 17:26 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. Social publishing/reply actions may see brief delays or transient failures during the maintenance window.
Sep 21, 17:26 CDT
Khoros AMER Infrastructure Maintenance - Sep 23, 2026
Completed - The scheduled maintenance has been completed.
Sep 23, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. No customer-facing impact is expected.
Sep 17, 17:49 CDT

Sep 22, 2026

Khoros Flow EMEA Infrastructure Maintenance - Sep 22, 2026
Completed - The scheduled maintenance has been completed.
Sep 22, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 11:14 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 09:52 CDT
Scheduled - We will be performing a scheduled maintenance activity in EMEA, within the region's defined maintenance window.
This activity involves a brief service interruption — EU users will be signed out and required to re-authenticate via email OTP.
Sep 21, 09:22 CDT
Khoros AMER Infrastructure Maintenance - Sep 22, 2026
Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. Brief intermittent impact may occur during the maintenance window.
Sep 17, 17:48 CDT

Sep 21, 2026

Khoros AMER Infrastructure Maintenance - Sep 21, 2026
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. No customer-facing impact is expected.
Sep 17, 17:47 CDT

Sep 20, 2026

Khoros EMEA Infrastructure Maintenance - Sep 20, 2026
Completed - The scheduled maintenance has been completed.
Sep 20, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 18:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the EMEA region. No significant customer-facing impact is expected.
Sep 17, 17:46 CDT
Khoros APAC Infrastructure Maintenance - Sep 20, 2026
Completed - The scheduled maintenance has been completed.
Sep 20, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 11:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the APAC region. No customer-facing impact is expected.
Sep 17, 17:45 CDT
Khoros AMER Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:30 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. No customer-facing impact is expected.
Sep 20, 03:22 CDT

Sep 19, 2026

Khoros EMEA Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 22:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:30 CDT
Scheduled - A routine maintenance activity is being performed on Khoros Community infrastructure in the EMEA region, conducted within the region's defined maintenance window. A dormant ElastiCache Redis replication group, which has carried no application traffic, is being decommissioned. No downtime is expected, service will be neither interrupted nor degraded, and all services will remain operational.
Sep 19, 19:11 CDT
Khoros EMEA Infrastructure Maintenance - Sep 19, 2026
Completed - The scheduled maintenance has been completed.
Sep 19, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 18:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the EMEA region. Some services may experience brief interruptions during the maintenance window.
Sep 17, 17:44 CDT
Khoros APAC Infrastructure Maintenance - Sep 19, 2026
Completed - The scheduled maintenance has been completed.
Sep 19, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the APAC region. Some services may experience brief interruptions during the maintenance window.
Sep 17, 17:43 CDT
Khoros AMER Infrastructure Maintenance - Sep 19, 2026
Completed - The scheduled maintenance has been completed.
Sep 19, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 03:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the AMER region. No significant customer-facing impact is expected.
Sep 17, 17:42 CDT

Sep 18, 2026

Khoros EMEA Infrastructure Maintenance - Sep 18, 2026
Completed - The scheduled maintenance has been completed.
Sep 18, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 18:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the EMEA region. Some services may experience brief interruptions during the maintenance window.
Sep 17, 17:42 CDT
Khoros APAC Infrastructure Maintenance - Sep 18, 2026
Completed - The scheduled maintenance has been completed.
Sep 18, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 11:00 CDT
Scheduled - We will be performing routine infrastructure maintenance in the APAC region. No customer-facing impact is expected.
Sep 17, 17:40 CDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Khoros Care EMEA – S3 Intelligent Tiering Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:45 CDT
Scheduled - A routine maintenance activity is being performed on Khoros Care infrastructure in the EMEA region during the region's defined maintenance window. An S3 lifecycle rule is being applied to internal storage buckets to enable Intelligent Tiering. No downtime or service degradation is expected, and all services will remain operational throughout the maintenance window.
Sep 16, 19:02 CDT

Sep 15, 2026

No incidents reported.

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