All Systems Operational

About This Site

Khoros monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Khoros platforms. If you're experiencing an availability or a performance issue that isn't shown here, please Contact Support. Subscribing to updates is the best way to stay informed about any issues affecting Khoros platform availability.

Khoros Communities Operational
APAC Hosted Communities Operational
US Hosted Communities Operational
EU Hosted Communities Operational
Analytics Operational
Mail Operational
Third-party Integration Operational
Aurora SDK Operational
Khoros Care Operational
APAC Hosted Care Operational
EU Hosted Care Operational
US Hosted Care Operational
Agent View Operational
Analytics Operational
Manage View Operational
Secure Verification Operational
Modern Chat Operational
Brand Messenger Operational
Automation Framework Operational
Secure Forms Operational
Voice Operational
Meta Business Products APIs Operational
Third-party APIs Operational
CRM Integration Operational
Khoros Community Integration Operational
Khoros Care app in Apple Store Operational
Khoros Care app in Google Play Store Operational
Brand Messenger Android SDK Operational
Brand Messenger iOS SDK Operational
Brand Messenger React Native SDK Operational
Khoros Marketing Operational
User Login Operational
Organic Publishing Operational
Calendar Operational
Approvals Operational
Account Administration Operational
Analytics Operational
Content Center Operational
Marketing Mobile Apps Operational
Paid Publishing Operational
Social Inbox Operational
Agent Inbox Operational
Financial Export Service Operational
Khoros Capture app in Apple Store Operational
Khoros Capture app in Google Play Store Operational
Khoros Marketing app in Apple Store Operational
Khoros Marketing app in Google Play Store Operational
Spredfast npm packages in npmjs Operational
Khoros Flow Operational
Core System Operational
Broadcast Operational
Code Actions Operational
Flow Designer(UI) Operational
Analytics Operational
Chatapp Operational
Khoros Care Integration Operational
Voice Integration Operational
REST API Integration Operational
Socket SDK Integration Operational
WebWidget Integration Operational
Front Integration Operational
Genesys Integration Operational
Zapier Integration Operational
Webhook Actions Integration Operational
360Dialog Integration Operational
Flow npm packages in npmjs Operational
Khoros Corporate Operational
Atlas (Khoros Community) Operational
Khoros Case Management & Portal Operational
Khoros.com Website Operational
Khoros Developer Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Scheduled Maintenance in AMER Region
Completed - The scheduled maintenance has been completed.
Aug 11, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:00 CDT
Scheduled - We will be performing scheduled maintenance. During this window, there will be no impact to service availability.
Aug 5, 05:49 CDT

Aug 10, 2026

Scheduled Maintenance in AMER Region
Completed - The scheduled maintenance has been completed.
Aug 10, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:00 CDT
Scheduled - We will be performing scheduled maintenance. During this window, there will be no impact to service availability.
Aug 5, 05:48 CDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Scheduled Maintenance in AMER Region
Completed - The scheduled maintenance has been completed.
Aug 7, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 CDT
Scheduled - We will be performing scheduled maintenance. During this window, there will be no impact to service availability.
Aug 5, 05:47 CDT

Aug 6, 2026

Scheduled Maintenance in AMER Region
Completed - The scheduled maintenance has been completed.
Aug 6, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 03:00 CDT
Scheduled - We will be performing scheduled maintenance. During this window, there will be no impact to service availability.
Aug 5, 05:46 CDT

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Missing Community Analytics and Bulk Data API Data in the EU Region
Resolved - The issue affecting Community Analytics and Bulk Data API daily processing in the EU region has been resolved. The data backfill has completed successfully.
Jul 31, 00:42 CDT
Monitoring - The data backfill has been completed successfully. We are currently validating that all missing Community Analytics and Bulk Data API data has been fully restored in the EU region. We will continue monitoring the service.
Jul 30, 20:30 CDT
Update - The data backfill is currently in progress, and we are continuing to monitor the recovery of Community Analytics and Bulk Data API data in the EU region.
We will provide another update once the backfill has been completed and data recovery has been validated.
Jul 30, 18:49 CDT
Identified - The issue has been identified, and a backfill for the missing data has been initiated.
Jul 30, 09:50 CDT
Investigating - We have identified an issue affecting daily processing for Community Analytics and Bulk Data API data in the EU region. Some customers may see missing or delayed analytics data since July 27, 2026.

We are working to restore the affected data and will provide an update once recovery has been validated.
Jul 30, 08:44 CDT

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

US Care Analytics/Search Service Degradation
Resolved - The issue impacting US Care Analytics/Search has been resolved.
A small portion of Care Analytics data may also be delayed, unavailable, or incomplete while recovery is completed.
Jul 27, 15:14 CDT
Update - We are continuing to restore a component that supports Care Analytics and certain CRM integration functions. Service availability is improving as restoration progresses.

During this time, some users may experience intermittent errors when loading linked CRM records or field mappings in the CRM integration panel. Care Analytics data may also be delayed, unavailable, or incomplete while recovery is completed.
Jul 27, 09:38 CDT
Identified - We are currently investigating an issue impacting US Care Analytics/Search. The root cause has been identified, and mitigation efforts are underway. We will provide further updates as progress is made.
Jul 27, 08:25 CDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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