Monitoring - We confirm that responses are now going as expected, and we will continue to monitor the situation closely. We are in contact with the Meta team regarding the investigation and will provide updates as soon as we receive more information from them.
Jan 13, 2025 - 07:58 CST
Jan 13, 2025 - 07:58 CST
Identified - We are observing the same behavior again. We are in contact with the Meta team for the investigation and will update you as soon as we have details from them.
Jan 13, 2025 - 07:22 CST
Jan 13, 2025 - 07:22 CST
Monitoring - We confirm that responses are now going as expected, and we will continue to monitor the situation closely. We are in contact with the Meta team regarding the investigation and will provide updates as soon as we receive more information from them.
Jan 11, 2025 - 08:04 CST
Jan 11, 2025 - 08:04 CST
Identified - We are observing the same behavior again. We are in contact with the Meta team for the investigation and will update you as soon as we have details from them.
Jan 11, 2025 - 07:28 CST
Jan 11, 2025 - 07:28 CST
Update - We observed the same behavior again for a short period, and we continued to monitor the situation further.
We are in contact with the Meta team for the investigation and will update you as we have details from the Meta team.
Jan 07, 2025 - 07:41 CST
We are in contact with the Meta team for the investigation and will update you as we have details from the Meta team.
Jan 07, 2025 - 07:41 CST
Monitoring - We confirm responses are being successful as expected and continue monitoring the situation further.
We will keep you updated as we have more details.
Jan 06, 2025 - 08:17 CST
We will keep you updated as we have more details.
Jan 06, 2025 - 08:17 CST
Investigating - We are experiencing an issue with the Facebook API, resulting in failure to respond to Facebook private conversations/DMs with an 'API rate-limit error.'
We are collaborating with the Meta team and will update you as soon as we have more information.
Jan 06, 2025 - 07:44 CST
We are collaborating with the Meta team and will update you as soon as we have more information.
Jan 06, 2025 - 07:44 CST
About This Site
Khoros monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Khoros platforms. If you're experiencing an availability or a performance issue that isn't shown here, please Contact Support. Subscribing to updates is the best way to stay informed about any issues affecting Khoros platform availability.
Khoros Communities
Operational
US Hosted Communities
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Operational
EU Hosted Communities
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Operational
Analytics
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Operational
Mail
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Operational
Third-party Integration
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Operational
Khoros Care
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APAC Hosted Care
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Operational
EU Hosted Care
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Operational
US Hosted Care
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Operational
Agent View
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Analytics
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Operational
Manage View
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Operational
Secure Verification
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Operational
Modern Chat
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Operational
Brand Messenger
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Automation Framework
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Operational
Secure Forms
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Operational
Voice
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Operational
Meta Business Products APIs
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Operational
X API (Formerly Twitter API)
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Operational
Third-party APIs
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Operational
CRM Integration
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Operational
Khoros Community Integration
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Operational
Khoros Marketing
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User Login
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Organic Publishing
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Calendar
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Approvals
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Account Administration
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Analytics
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Content Center
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Marketing Mobile Apps
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Paid Publishing
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Social Inbox
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Agent Inbox
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Financial Export Service
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Khoros Flow
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Core System
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Broadcast
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Code Actions
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Operational
Flow Designer(UI)
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Analytics
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Chatapp
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Operational
Khoros Care Integration
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Voice Integration
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REST API Integration
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Socket SDK Integration
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WebWidget Integration
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Front Integration
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Genesys Integration
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Zapier Integration
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Webhook Actions Integration
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360Dialog Integration
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Operational
Khoros Corporate
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Atlas (Khoros Community)
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Operational
Khoros Case Management & Portal
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Operational
Khoros.com Website
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Operational
Khoros Developer Documentation
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance