All Systems Operational

About This Site

Khoros monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Khoros platforms. If you're experiencing an availability or a performance issue that isn't shown here, please Contact Support. Subscribing to updates is the best way to stay informed about any issues affecting Khoros platform availability.

Khoros Communities Operational
US Hosted Communities ? Operational
EU Hosted Communities ? Operational
Analytics ? Operational
Mail ? Operational
Third-party Integration ? Operational
Khoros Care Operational
APAC Hosted Care ? Operational
EU Hosted Care ? Operational
US Hosted Care ? Operational
Agent View ? Operational
Analytics ? Operational
Manage View ? Operational
Secure Verification ? Operational
Modern Chat ? Operational
Brand Messenger ? Operational
Automation Framework ? Operational
Secure Forms ? Operational
Voice ? Operational
Facebook API ? Operational
Twitter API ? Operational
Third-party APIs ? Operational
CRM Integration ? Operational
Khoros Community Integration ? Operational
Khoros Marketing Operational
User Login ? Operational
Organic Publishing ? Operational
Calendar ? Operational
Approvals ? Operational
Account Administration ? Operational
Analytics ? Operational
Content Center ? Operational
Marketing Mobile Apps ? Operational
Paid Publishing ? Operational
Vault ? Operational
Social Inbox ? Operational
Agent Inbox ? Operational
Financial Export Service ? Operational
Khoros Flow Operational
Core System ? Operational
Broadcast ? Operational
Code Actions ? Operational
Flow Designer(UI) ? Operational
Analytics ? Operational
Chatapp ? Operational
Khoros Care Integration ? Operational
Voice Integration ? Operational
REST API Integration ? Operational
Socket SDK Integration ? Operational
WebWidget Integration ? Operational
Front Integration ? Operational
Genesys Integration ? Operational
Zapier Integration ? Operational
Webhook Actions Integration ? Operational
360Dialog Integration ? Operational
Khoros Corporate Operational
Atlas (Khoros Community) ? Operational
Khoros Case Management & Portal ? Operational
Khoros.com Website ? Operational
Khoros Developer Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 13:44 CDT
Investigating - We are investigating a possible outage to the Khoros Developer documentation portal. We apologize for any inconvenience caused.
Apr 17, 14:40 CDT
Apr 17, 2024
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Resolved - This incident has been resolved.
Apr 3, 21:42 CDT
Update - We are not seeing any errors in our internal monitoring systems, and we will persist in monitoring the situation.
Apr 3, 20:38 CDT
Monitoring - Meta APIs were experiencing major disruptions, which covered Facebook, Instagram & WhatsApp. As a result, agents may have experienced performance issues in Khoros Care, Marketing & Flow products related to Facebook, Instagram & WhatsApp integrations during this incident.
Meta team has resolved the issue, further, we are monitoring the progress on the Meta status page, and we will keep you updated accordingly.
Meta status page link - https://metastatus.com/

Apr 3, 16:43 CDT
Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

No incidents reported.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 22:40 CDT
Update - We are continuing to monitor for any further issues.
Mar 26, 20:59 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 20:52 CDT
Investigating - We are experiencing an issue with "Comunity Analytics". As a result, Community Analytics is not accessible and returns a 504 error.
We are actively investigating the issue, and we will keep you updated on the progress.

Mar 26, 20:18 CDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.