[Marketing-Publishing] Unable to upload videos in posts

Incident Report for Khoros

Resolved

This incident has been resolved.

Posted Nov 02, 2023 - 07:51 CDT

Monitoring

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and update you accordingly.

Posted Oct 31, 2023 - 16:29 CDT

Update

We continue to investigate the issue. As a workaround to the issue, we suggest uploading videos via the Content Center till a fix is implemented.

Posted Oct 31, 2023 - 15:33 CDT

Investigating

We are currently experiencing an issue with Publishing in Marketing where users are unable to upload videos from PC for any social channels while creating posts.
We are investigating the issue, and we will keep you updated on the progress as more information is available.

Posted Oct 31, 2023 - 06:11 CDT

This incident affected: Khoros Marketing (Organic Publishing).