[EMEA] Scheduled Maintenance

Scheduled Maintenance Report for Khoros

Completed

The scheduled maintenance has been completed.

Posted Apr 19, 2026 - 03:01 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 18, 2026 - 23:00 CDT

Scheduled

We are performing a scheduled maintenance activity in EMEA, conducted within the region's defined maintenance window. AWX database instances will be upgraded from PostgreSQL 13 to PostgreSQL 14 across three production accounts. Brief service interruption of 15–30 minutes per instance is expected during each upgrade. Upgrades are performed sequentially — only one instance is affected at a time. AWX is an internal automation tool; no customer-facing services will be impacted.

Posted Apr 18, 2026 - 06:58 CDT

This scheduled maintenance affected: Khoros Care (EU Hosted Care) and Khoros Communities (EU Hosted Communities, Analytics).