This incident is fully resolved now. We have completed backfilling the data for the impacted days.
Posted Aug 17, 2020 - 12:02 CDT
Update
We are continuously monitoring the progress for the Data being backfilled for the impacted days. Data is being backfilled for the impacted days with a workaround. ETA for data backfill completion is 16th Aug-20
Posted Aug 10, 2020 - 11:24 CDT
Monitoring
We are continuously monitoring the progress for the Data being backfilled for the impacted days.
Posted Aug 04, 2020 - 13:23 CDT
Identified
Community Analytics page views data (from 24th-29th Jul-20) is missing for some communities due to a bug in the application which tracks views, leading to loss of data. Fix has been applied for the same on 28th -Jul-20 on versions 20.5 and 20.6. Data is being backfilled for the impacted days with a workaround. ETA for data backfill completion is 6th Aug-20
Posted Jul 30, 2020 - 04:58 CDT
This incident affected: Khoros Communities (Analytics).
