[Care] Certificate error in Khoros Care

Incident Report for Khoros

Resolved

This incident has been resolved.

Posted Mar 09, 2023 - 16:35 CST

Monitoring

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

Posted Mar 09, 2023 - 15:34 CST

Investigating

We are experiencing an issue with Khoros Care where a set of customers sees a certificate warning page in the Care platform. We are aware of this and are working on a fix. We will keep you updated on the progress.

Posted Mar 09, 2023 - 14:22 CST

This incident affected: Khoros Care (US Hosted Care).