[EMEA] Scheduled Maintenance — Flow.ai Platform

Scheduled for Apr 16, 18:00 - 19:00 CDT

Scheduled

We will be performing scheduled maintenance on our Flow.ai platform infrastructure in the EMEA region. During this window, we will be updating backup retention configuration to optimize storage resources.

No downtime is expected. This is a configuration-only change — all existing services will remain fully operational and unaffected throughout the maintenance window.

Posted Apr 16, 2026 - 00:47 CDT

This scheduled maintenance affects: Khoros Flow (Core System, Broadcast, Code Actions, Flow Designer(UI), Analytics, Chatapp, Khoros Care Integration, Voice Integration, REST API Integration, Socket SDK Integration, WebWidget Integration, Front Integration, Genesys Integration, Zapier Integration, Webhook Actions Integration, 360Dialog Integration, Flow npm packages in npmjs).