Some Khoros Community instances are down with error 500
Incident
Report for Khoros
Resolved
The incident has been resolved.
Update
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Update
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Monitoring
A fix has been implemented for the issue affecting Khoros Community instances that were returning 500 errors. We are currently monitoring the systems to ensure stability and full recovery.
Thank you for your continued patience. We will share further updates as they become available.
Thank you for your continued patience. We will share further updates as they become available.
Identified
We have identified the issue affecting some Khoros Community instances resulting in 500 errors. Our engineering team is actively working on implementing a fix.
We will continue to provide updates as more information becomes available. Thank you for your patience.
We will continue to provide updates as more information becomes available. Thank you for your patience.
Investigating
We are currently investigating the issues with some of the Khoros Community instances being down with 500 error.
This incident affected: Khoros Communities (US Hosted Communities, EU Hosted Communities).