The issue affecting Community Analytics and Bulk Data API daily processing in the EU region has been resolved. The data backfill has completed successfully.
Posted Jul 31, 2026 - 00:42 CDT
Monitoring
The data backfill has been completed successfully. We are currently validating that all missing Community Analytics and Bulk Data API data has been fully restored in the EU region. We will continue monitoring the service.
Posted Jul 30, 2026 - 20:30 CDT
Update
The data backfill is currently in progress, and we are continuing to monitor the recovery of Community Analytics and Bulk Data API data in the EU region. We will provide another update once the backfill has been completed and data recovery has been validated.
Posted Jul 30, 2026 - 18:49 CDT
Identified
The issue has been identified, and a backfill for the missing data has been initiated.
Posted Jul 30, 2026 - 09:50 CDT
Investigating
We have identified an issue affecting daily processing for Community Analytics and Bulk Data API data in the EU region. Some customers may see missing or delayed analytics data since July 27, 2026.
We are working to restore the affected data and will provide an update once recovery has been validated.
Posted Jul 30, 2026 - 08:44 CDT
This incident affected: Khoros Communities (EU Hosted Communities, Analytics).
