We will be rolling out new functionality to the case portal on 06-Nov-2020 at 3:00 PM GMT (7:00 AM PST).
As soon as the changes are deployed, a blog article will be published on Atlas detailing the changes made. We'll update this thread with a link to the Atlas blog article. During this time, the Case Portal will be inaccessible for a short time.
If you experience any issues, please file a case through firstname.lastname@example.org
or if you're experiencing a Severity 1 outage you should reach us through email@example.com