[Khoros Flow] Flow Analytics dashboards not showing data from 2026-04-08 onward

Incident Report for Khoros

Update

We have encountered some technical challenges during the backfill process, which is causing it to take longer than expected.

We are actively working to resolve these challenges and will keep you informed as we make progress. We apologize for any inconvenience this may have caused to your reporting workflows.
Posted Apr 16, 2026 - 00:54 CDT

Update

Our Development team is still working on backfilling the missing analytics data.

We will continue to provide updates as work progresses. We appreciate your patience and apologize for any disruption to your reporting workflows.
Posted Apr 15, 2026 - 02:24 CDT

Update

Our Development team is actively working on backfilling the missing analytics data.

We will continue to provide updates as work progresses. We appreciate your patience and apologize for any disruption to your reporting workflows.
Posted Apr 13, 2026 - 22:31 CDT

Identified

The root cause for the Flow Analytics dashboards not showing data from 2026-04-08 onward was identified and fixed. We are currently backfilling the missing data for the dashboards.
Posted Apr 13, 2026 - 01:23 CDT

Investigating

We are currently investigating the Flow Analytics dashboards not showing data from 2026-04-08 onward
Posted Apr 09, 2026 - 10:43 CDT
This incident affects: Khoros Flow (Analytics).