Marketing Calendar Loading Delays and Publishing Functionality Impact

Incident Report for Khoros

Resolved

We have successfully implemented a fix for the slow-loading behavior in the Marketing Calendar, and initial monitoring indicates restored functionality. We will close the incident as system performance is now stable and will keep observing to ensure continued reliability.
Posted Nov 19, 2025 - 21:23 CST

Monitoring

We have applied a fix to address the slow-loading behavior and related issues in the Marketing Calendar, and initial monitoring shows performance improvements. We are continuing to monitor the situation to ensure stability.
Posted Nov 19, 2025 - 03:00 CST

Identified

We’ve pinpointed the issues causing slow performance in the Marketing Calendar and have begun implementing fixes. Our team is actively working toward a complete resolution and will provide further updates as progress continues.
Posted Nov 19, 2025 - 01:44 CST

Investigating

We are currently investigating an issue causing slow loading of the Marketing Calendar and impacting calendar publishing functionality. We will share further updates as we work toward a resolution.
Posted Nov 18, 2025 - 22:14 CST
This incident affected: Khoros Marketing (Calendar, Approvals).