[Marketing-Analytics] Missing Facebook Impressions and Reach

Incident Report for Khoros

Resolved

Our team confirms that Facebook metrics impression and reach are showing as expected. We are resolving this incident now. As always, please reach out to Khoros Support in case you need any assistance
Posted Apr 01, 2021 - 07:32 CDT

Identified

Our team has identified that Facebook metrics impression and reach are missing within the calendar side panel metrics and in Analytics. We are actively investigating the underlying cause, and we will provide updates as available.
Posted Mar 31, 2021 - 12:18 CDT
This incident affected: Khoros Marketing (Analytics).
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