[Khoros-Care] Degraded Performance

Incident Report for Khoros

Resolved

This incident has been resolved.
Posted Apr 08, 2021 - 18:39 CDT

Monitoring

The error rate has subsided and everything is back to normal. We are closely monitoring the results.
Posted Apr 08, 2021 - 18:12 CDT

Investigating

Facebook & Instagram are currently experiencing issues - as such, ingesting content and reply functionality may intermittently work.
Posted Apr 08, 2021 - 16:57 CDT
This incident affected: Khoros Care (Meta Business Products APIs).