[Marketing-Social Inbox] Issue with dismissing/closing inbox items

Incident Report for Khoros

Resolved

This incident has been resolved.

Posted Jan 26, 2022 - 06:10 CST

Investigating

We are experiencing an issue with Social Inbox in Marketing. As a result, agents find dismissed or closed items are not disappearing from streams/topic queues until manually refreshed the page.
We are actively investigating the issue, and we will keep you updated on the progress.

Posted Jan 25, 2022 - 10:14 CST

This incident affected: Khoros Marketing (Social Inbox).