[Aurora Community - Analytics] Issue with Aurora Community Analytics for EMEA region

Incident Report for Khoros

Resolved

This incident has been resolved.

Posted Jul 10, 2025 - 13:36 CDT

Update

This incident has been resolved.

Posted Jul 10, 2025 - 13:36 CDT

Monitoring

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.

Posted Jul 10, 2025 - 11:29 CDT

Identified

We are experiencing an issue with Aurora Community Analytics for EMEA region. As a result, users with analytics access are unable to load Forum Board and Discussions reports.
We continue to work towards the resolution, and we will keep you updated on the progress as we have more details.

Posted Jul 10, 2025 - 09:06 CDT

This incident affected: Khoros Communities (Analytics).