[Flow - WebWidget Integration] Inconsistency in loading Web widget

Incident Report for Khoros

Resolved

This incident has been resolved.
Posted Apr 17, 2025 - 11:35 CDT

Monitoring

We want to inform you about an issue with the Web Widget in Flow. We observed an inconsistency when users attempted to load the widget, which may have required users to refresh the widget page.

Our engineering team has already taken the necessary measures and restored the affected services. We are actively monitoring the situation and will provide further updates as more information is available.
Posted Apr 17, 2025 - 08:21 CDT
This incident affected: Khoros Flow (WebWidget Integration).
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