[Cancelled] [EMEA] Khoros Community - Cloud Migration Maintenance
Scheduled Maintenance
Report for Khoros
Completed
The scheduled maintenance has been completed.
Update
Due to unexpected discoveries, we've decided not to proceed with the migration any further and are in the process of reverting all work. Once a new date has been determined for the migration, we'll reach out to customers directly with all the details.
We estimate the rollback will be completed within ~3 hours, at which point publishing functionality will be restored.
We estimate the rollback will be completed within ~3 hours, at which point publishing functionality will be restored.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will have an extended European maintenance window on September 17th to move certain infrastructure pieces to our new public cloud environment. During this window, the following functionality will be unavailable for use:
- SDK
- Studio
- Studio publish
This impacts both stage and production use of the above features. After maintenance has concluded, these features will be available for normal use - and you may notice some performance improvements related to the SDK, Studio, and Studio Publishing.
Maintenance details below:
Region: EMEA
Date: Tuesday, September 17th, 2019
Time: 4pm – 12am PT / 11:59pm – 8am UTC Standard (9/17 – 9/18)
Platform: Khoros Community
Duration: 8 hours
Impact: Studio, Studio Publishing and SDK unavailable
We apologize for the inconvenience, and understand that these upgrades will have a short term impact on customization productivity, but this is a necessary step for improving the customizing and publishing experience going forward. We thank you for your patience and understanding during this time.
If you have any questions or concerns, please contact support@lithium.com.
-The Khoros Team
- SDK
- Studio
- Studio publish
This impacts both stage and production use of the above features. After maintenance has concluded, these features will be available for normal use - and you may notice some performance improvements related to the SDK, Studio, and Studio Publishing.
Maintenance details below:
Region: EMEA
Date: Tuesday, September 17th, 2019
Time: 4pm – 12am PT / 11:59pm – 8am UTC Standard (9/17 – 9/18)
Platform: Khoros Community
Duration: 8 hours
Impact: Studio, Studio Publishing and SDK unavailable
We apologize for the inconvenience, and understand that these upgrades will have a short term impact on customization productivity, but this is a necessary step for improving the customizing and publishing experience going forward. We thank you for your patience and understanding during this time.
If you have any questions or concerns, please contact support@lithium.com.
-The Khoros Team
This scheduled maintenance affected: Khoros Communities (US Hosted Communities).