[Khoros Community] Community Analytics NA Data Delayed for Feb 11

Incident Report for Khoros

Resolved

This incident has been resolved and the data is available now.

Posted Feb 13, 2021 - 05:49 CST

Update

Data is up to date for all the metrics now except Chi and Email Metrics, and ETA for them to indexed is 13th Feb. We will keep you updated when we have more info.

Posted Feb 12, 2021 - 11:49 CST

Identified

Community Analytics (LSI) data for all communities for the NA region is delayed for Feb 11 due to an infrastructure outage. The issue was identified, and remediation in progress. Data should be available by ~ 17:00 GMT

Posted Feb 12, 2021 - 02:27 CST

This incident affected: Khoros Communities (Analytics).