[Flow] MSK Kafka Upgrade in EU Region

Scheduled Maintenance Report for Khoros

Completed

Scheduled maintenance has concluded. All systems are currently operational, there are no known issues at this time.

We thank you for your support and look forward to continuously improving our services.

Sincerely,
Khoros Team

Posted Oct 23, 2025 - 22:46 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 23, 2025 - 19:00 CDT

Scheduled

This is an advance notice for scheduled maintenance.

We have a scheduled MSK Kafka cluster upgrade for Khoros Flow in the EU region (eu-west-1)

If you have any questions, please feel free to reach out to Khoros Support through Khoros Case Portal (https://khoros-flow.kayako.com/).

Posted Oct 23, 2025 - 09:52 CDT

This scheduled maintenance affected: Khoros Flow (Core System, Broadcast, Code Actions, Flow Designer(UI), Analytics, Chatapp, Khoros Care Integration, Voice Integration, REST API Integration, Socket SDK Integration, WebWidget Integration, Front Integration, Genesys Integration, Zapier Integration, Webhook Actions Integration, 360Dialog Integration, Flow npm packages in npmjs).